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Once you have spoken to our Adult Access Team, you may find there are still things you want to achieve. If this is the case, you will have a supported assessment, in the form of a conversation and discussion, where we will work with you to identify what these things are and how you can meet them.
What happens during a support assessment?
We will start by talking to you to understand things from your point of view. We will give you the chance to tell us what you would like to change or experience to live the life you want to lead. We will focus on your strengths, what you can do, and what is available to stay as independent as possible. This could include doing something in a different way; using equipment or technology to support you; or adaptations that can help you, without the need for care.
During our conversation, we will discuss different parts of your life and what is important to you. To find out more about you we will ask you things such as
The social care worker will ask about any care and support you currently get from other people. This could include your family or friends who give you unpaid support. They will also have the chance to share their views and ideas if you are happy for them to do so.
Not everyone is able to get support from the council. We use national guidelines which are set out in the Care Act 2014 to make the decision. These guidelines make sure that everyone has fair and equal access to care and support services.
These three questions are used to work out whether you will be able to get care and support from the council:
You should meet all three of the criteria stated above to get care and support.
When considering whether you will be able to get care and support services, we look at ‘outcomes’, what you want to change or achieve.
We measure this by checking if you are unable to achieve two or more of the following tasks:
If you are not able to get care and support from the council, we will still explore with you how you can do things differently and provide you with information and advice.
The simple answer is yes, social care is not free, and it is important to understand that most people will have to pay something towards the cost of their care. It is likely that you will be able to get some financial help if you have savings or capital of less than £23,250. If you have more than that amount, you will more than likely have to cover the full cost of your care, for as long as you can afford to. This will be determined through a financial assessment, or ‘means-test’.
However, this does not change your right to have a support assessment or receive information and guidance.
Your financial situation will be discussed at a separate time and will include an assessment. It does not affect whether you will be able to get care and support from the council if your support assessment shows that you need it but determines whether you must pay towards it. The financial assessment will be based on whether you will be receiving care services in your own home, or in a residential care or nursing home, and will be carried out by one of our assessment officers.
This will normally be done over the telephone, although in certain circumstances we may need to vist you at home.
The assessment will discuss the following areas:
An information sheet (Paying for care and support services) is available to explain how to prepare for this.
Once your support assessment and financial assessment have been completed andyou can get help and support from the council, we will tell you your estimated personal budget.
The total expected cost of your care and support, (including how much you pay towards it, if anything), is called your personal budget. Before your personal budget is agreed we will need to prepare a ‘support plan’ to show how the outcomes you have identified will be met. Your finalised personal budget will include both what you have to pay towards your care and support and what the council will pay.
If you have a personal budget, we will review it within three months of starting it and then every 12 months.
If your situation changes, you need to let us know as soon as possible. During the reviews, we will talk about what has changed and how this has affected you. Your support plan will be updated with these details.
Advocacy is a way for someone to tell others what they want if they feel they can’t do so on their own.
Family and friends or health and social care staff can help you speak up. Or it may be that you have a formal arrangement in place through a power of attorney for health and welfare or finance who would speak on your behalf.
An advocate helps you to:
If you need the support of an advocate, please speak to the social care worker about this, or read our information about Advocacy
Dorset Council is committed to making its information and services accessible to all. If you would like any information in an alternative format please contact us
01305 221000 or email@example.com
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